IP Telephony – What´s that?

030-it has IP Telephony for Berlin

IP Telephony in contrast to conventional telephony:

In simple turns, IP Telephony carries out telephony services like calls, fax, SMS etc. via IP (internet protocol) protocol. IP protocol is quasi the source language of internet. Many new possibilities arise through implementing IP technology instead of conventional telephony.

Advantages of IP telephone systems:

• Existing data networks can be used for telephony. IP telephones are Ethernet-capable and they basically can be integrated on every Ethernet-access as well as on existing networks via WLAN. There is no more need for double wiring for telephony and data. The bigger the company the bigger is the saving. 030-IT is your partner for analyzing your data network for IP telephony and by creating a system stability that can be compared to conventional telephony.
• Through IP cross linking between company sites (via VPN) you can save telephone rates and there is just one central phone number for your customer. We support you by developing of a concept based on substantiated economic calculations and during negotiations with IP carriers. 030-IT – efficient and effective
• Telephone and computer melt together in IP telephony – keyword CTI (computer telephone integration). Calls, call number indication and dialing process will be linked with a data base. This technology is mainly used in call centers. The advantage of IP telephony is it´s simple integration: just plug in a headset to the USP-port of your computer and start the CTI application and already you have a CTI-IP telephone. Now you can dial by clicking on some contact in your address software or incoming calls with call number indication will be announced with matched customer data etc.
• Private individuals can use this technology also using providers like www.sipgate.de or www.skype.com. Again, saving telephone rates is the biggest advantage. There are no more costs than for the internet for a call between two Skype users, no matter where in the world they are. .
• Altogether IP telephony is technique for the future. It is just more favorable and more flexible than conventional telephony. Every big telephony company conducts a complete switch to IP telephony.